Welcome to The Letting Training Centre

The Letting Training Centre (UK) Limited was founded in 1996 and during that time we have trained over 10,000 letting agents, landlords and property managers. We employ a highly professional team of experts including trainers, consultants, legal specialists and administrators – all with the ability to provide exceptional service.

We provide a flexible approach to develop and manage the very best training. One day courses are aimed specifically at the Residential Lettings Industry and will provide the most up to date information and legislation. We also work in partnership with our clients to build tailor made courses that assist in the achievement of strategic objectives.

Courses are delivered by a team of trainers who have a wealth of experience in Residential Lettings and who can cover all subject areas.

We are independent. We have no training centres to fill and can therefore provide flexibility. Our sole aim is to find the most effective way to meet your training requirements.

We are specialists in our field. We have a depth of knowledge and practical experience in the delivery and development of courses in Residential Lettings and Management.

We offer a flexible approach. We can offer a range of services which clients can choose in any combination. This enables you, the client, to choose what is right for you, enabling you to retain control of your business at all times.

A recent survey showed the average staff turnover rate in the property sector was 21% and while a low turnover rate can leave a business short of fresh blood, new ideas and new skills, a balance needs to be achieved. Many view a healthy turnover rate to be around 9 %, so the issue of improving staff retention is a key challenge.

Staff retention is about retaining those employees you want to keep while at the same time accepting some will leave. By developing a strategy to retain staff you will be developing a better business environment, reducing the costs associated with new employees (eg recruitment, selection and training) and keeping skills and knowledge within the company.